Welcome to TenStudy! We value your trust and want to ensure a transparent experience for our users. Please read this policy carefully regarding cancellations and refunds.

1. Cancellation of Courses

• Users can cancel their enrollment in a course at any time.
• To cancel, log in to your account and navigate to the course you wish to cancel.
• No cancellation fees apply.

2. Refund Policy

2.1 Refunds for Paid Courses

• If you are not satisfied with a paid course, you can request a refund within 30 days from the date of purchase.
• Refunds will be processed back to the original payment method.
• Refunds are subject to the following conditions:
  • Completion of less than 30% of the course content.
  • No certificate issued.
  • No violation of our terms of use.
• Refunds will not be granted if:
  • You have completed more than 30% of the course.
  • You have downloaded course materials.

2.2 Refunds for Subscription Plans

• For subscription-based plans, you can cancel anytime.
• Refunds will be prorated based on the remaining subscription period.
• No refunds for the current billing cycle.
• No cancellation fees apply.

3. How to Request a Refund

• To request a refund, contact our support team at tenstudymain@gmail.com.
• Provide your order details and a brief reason for the refund request.
• Refunds will be processed within 5-7 business days.

4. Changes to This Policy

We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions about this policy, please contact us at tenstudymain@gmail.com.